PRIVACY POLICY

LastUpdatedon Aug3,2024

This Privacy Policy (“Policy”) governs how we at House of Golde Inc. / Refining Her, a business operating under the laws of the Province of Ontario and federal laws of Canada, where applicable (“We”, “Our” or “Us”), collect, use, share, and protect the personal information you provide to us when you access our website and/or mobile application (collectively, “Site”), purchase, access, and/or download any free or purchased products, courses, or services (“Services”), or engage with us on social media. This Privacy Policy also outlines your rights with respect to your personal information that we collect. In this Privacy Policy, “You” or “Your” refers to any individual who accesses our Sites, accesses our Services, or engages with us on social media.

IMPORTANT: PLEASE READ THIS PRIVACY POLICY CAREFULLY!

This Policy is legally binding. We reserve the right to update and change this Policy and will make our best effort to update the date “Last Updated” above each time we make changes. You can review our most recent changes by visiting this page. By continuing to use our Site, you waive specific notice of, and accept all changes to our Policy made from time to time. We encourage you to return to this page each time you access our Site or engage with us on social media, to ensure you have read our most recent Policy.

INFORMATION WE COLLECT

We collect certain types of information from you when you visit our Site, access our Services, subscribe to our newsletter, fill out a form, download resources, make purchases, take a survey, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to (i) our collection of information as described below; (ii) our use of the information collected; (iii) the processing of this information; and (iv) our sharing of data with third-party processors as needed to run our business.

Here are some examples, however not a complete list, of information we may collect from you:

Personal Information

Personally identifying information such as your name, billing and/or shipping address, telephone numbers, email addresses, and other demographic information, such as your age and gender.

Financial Information

Financial information (such as credit card or bank account numbers) in connection with any transaction you make on our Site. We store limited financial data, as most financial data is transferred to third-party payment processors we use. We strongly encourage you to review the privacy policies of third-party payment providers, such as Stripe, PayPal. You can also email us at support@houseofgolde.com and request a list of all third-parties with whom we share your information.

User Account Information

In order to purchase or access certain content or courses, we may require you to create a user account and provide your email address and create a unique password. We collect data from our User Accounts regarding products and courses purchased and/or downloaded in order to personalize your experience, track your use, and for other legitimate business interests. For your security, we do not have access or knowledge of your password and it is your sole responsibility to keep the password confidential and not share your account details with any other people.

Computer, Browser, and Mobile Information

Computer and connection information such as statistics on your page views, traffic to and from the site, your unique resource locator (“URL”), advertisement data, your internet protocol (“IP”) address, your browsing history, and your site log information. If you access our Site via your mobile phone, we may collect information about your device such as but not limited to, the model, manufacturer, device identification, and your location information.

Social Media Information

Information from any social media networking platforms and applications including, but not limited to, Instagram, Facebook, LinkedIn, YouTube, Twitter, Google, which may include your name, username on any of these platforms, location, email, age, gender, profile picture, and any other public information you have included on any of your social media profiles. If you want to limit this data, you should review the policies and security settings of each social media service respectively.

Other Information

From time to time, you may voluntarily give us other information in order to complete a form, enter a contest or giveaway, or to participate in a survey.

Sensitive Information

We will not request sensitive information from you at any time. Please do not submit any sensitive data to us, via public postings, email correspondence with us, or any other method, including your social security number, health data, genetic data, or information related to your ethnic origin, religious beliefs, or criminal history. If you do send us this information, then by doing so you are consenting to our use, storage, and processing of this information in accordance with this Policy.

HOW WE COLLECT YOUR INFORMATION

Information You Voluntarily Provide

We collect information you voluntarily and manually provide when you use our Site, such as when you purchase or access Services or certain content on our site, sign up for our newsletter, submit a form, send us questions, or interact with us through this site. Some of the information you manually provide may be personal information, such as your name or email address.

Information from Your Website Browser or Mobile Device

We collect information that is sent to us automatically from your website browser or mobile device, such as your IP address, the name of your operating system, the name and version of your browser, date and time of your visit, page(s) you visit, and length of time you spent on each page. The information we receive may depend on your browser or device settings. Information received from your website browser and mobile device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you, or we may combine it with information that does identify you.

Tracking Technologies

We collect information when you visit our site and through our email communications, by using cookies, pixels, website beacons, tags, and other tracking technologies to collect information about your engagement, as well as your browsing and purchasing behavior. These tracking technologies include:

  • ●  Clickstream Data: Through site access logs we collect URL, clickstream data, and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to the site. This information is used for internal purposes for research and development, user analysis, and business decision making, all of which provides better services to our users. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third-parties for data processing and analyzing.

  • ●  Cookies: Cookies collect data sent to us by your computer about (i) the way you interact with our site, such as when you use certain features or download attachments; (ii) collect data to assess and improve our marketing and advertising; (iii) allow partners and third-parties to use these tracking technologies to track your use of our site, including on multiple devices; (iv) collect statistical data such as how long you stay on a certain webpage on our site and the location from where you access our site. All of this information helps us to improve the services, provide content based on the interests of our users and improve the functionality of our site. Most browsers are set to accept cookies by default. In addition, when you first encounter our site, you will be asked to “consent to cookies.” If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use or make purchases from our site. More detailed information about cookie management with specific website browsers can be found at the browsers’ respective websites.

  • ●  Website Beacons or Pixels: These are small graphics that help us understand browsing activity and provide a better user experience. Unlike cookies, website beacons and pixels are non-identifiable when you visit a website page.

  • ●  Social Widgets: These buttons are provided by third-party social media providers that allow you to interact and access certain social media services when you view a page on our site. These widgets may collect browsing data, which may be sent to the respective third-party social media provider.

  • ●  Third Party Software: We may use third-party software to post advertisements on our site to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no

control over these third-parties or their use of cookies. For more information on opting out of interest-based advertisements, you may visit the Digital Advertising Alliance of Canada Opt-Out Tool.

Website Analytics

We may partner with third party analytic companies, including but not limited to, Google Analytics, Google Tag Manager, Meta and Flodeak. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our site to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third party vendors. However, in order to access our site, you are consenting to the collection and use of your information by these third party analytic companies. We recommend you review their respective privacy policies and contact them directly with any questions or requests to delete your information. If you do not want any of your information to be collected and used by tracking technologies, visit Digital Advertising Alliance of Canada Opt-Out Tool.

USE AND DISCLOSURE OF YOUR INFORMATION

Use of Information
Generally, the purpose of collecting your information through this site is to:

  • ●  Provide the information, content, and services you request;

  • ●  Better understand your needs and interests;

  • ●  Enter into a contract with you or carry out our contractual obligations changes by visiting

    this page. By continuing to use our Site, you waive specific notice of, and accept all changes to our Policy made from time to time. We encourage you to return to this page each time you access our Site or engage with us on social media, to ensure you have read our most recent Policy.

    INFORMATION WE COLLECT

    We collect certain types of information from you when you visit our Site, access our Services, subscribe to our newsletter, fill out a form, download resources, make purchases, take a survey, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to (i) our collection of information as described below; (ii) our use of the information collected; (iii) the processing of this information; and (iv) our sharing of data with third-party processors as needed to run our business.

    Examples of information we may collect include:

● Personal Information: Name, billing/shipping address, telephone numbers, email addresses, and demographic information such as age and gender.

  • ●  Financial Information: Credit card or bank account numbers in connection with transactions on our Site. Most financial data is transferred to third-party payment processors we use, such as PayPal, Stripe.

  • ●  User Account Information: We may require you to create a user account to purchase or access certain content or courses, involving your email address and a unique password.

  • ●  Computer, Browser, and Mobile Information: Statistics on your page views, traffic to and from the site, your IP address, browsing history, and site log information.

  • ●  Social Media Information: Information from platforms like Instagram, Facebook, LinkedIn, which may include your name, username, location, email, and profile picture.

    HOW WE COLLECT YOUR INFORMATION
    Information is collected both voluntarily by you and automatically via your browser or mobile device. We also use cookies, pixels, and other tracking technologies to enhance your experience and gather information about visitors and visits to our sites.

    USE AND DISCLOSURE OF YOUR INFORMATION
    We use the information collected to provide the services you request, improve our products and services, process transactions, respond to customer service requests, enhance our marketing efforts, and communicate with you about offers and services we believe will be of interest to you. We may share your information with third parties for business operations such as payment processing, email delivery, and customer service.

    YOUR RIGHTS
    You have the right to access, correct, request restriction, or deletion of your personal information, or request how we use your personal information and data collected, as required by applicable law. You may exercise these rights by contacting us directly.

    CONTACT US
    If you have any questions about this Privacy Policy or wish to exercise any of your rights as set out in this Privacy Policy, please contact our dedicated data manager at support@houseofgolde.com.